Term and Conditions

By using MCB’s Mobile Services (”MCB Mobile”) you:

To view detailed terms and conditions please click here.

  1. Acknowledge that you have read and Agree to be bound by these terms and a) the MCB Mobile complete terms and conditions and b) the terms and conditions of your automated teller machine (ATM) card and account or facility terms and conditions (other terms) for all other services, as updated from time to time.
  2. Acknowledge and agree that third parties may offer services, and that you may be subject to third party terms. MCB is not responsible for third party changes to the services.
  3. You assume full responsibility for the security and confidentiality of your PIN as well as for all transactions made using the said Mobile Phone (Cellular Phone) and PIN.
    You also assume full responsibility to inform the mobile phone service provider to block the SIM card or terminate the Mobile Phone Number in case of loss or theft of the mobile phone.
  4. You indemnify us for all losses and costs we may incur on your behalf due to:
    (a) Non-payment;
    (b) Any instruction exceeding the amount available in your bank account;
    (c) Unauthorized instructions executed which were not due to our negligence.
    (d) On account of your failure to notify us of the loss/theft.
  5. In case of loss/theft of your mobile phone, you undertake to notify the bank in writing or by calling our call centre immediately of such instance to protect the interest of all parties.
  6. You agree that only your mobile phone service provider is responsible for its products and services. Accordingly, you agree to resolve any problems with your provider directly without involving us. Neither we nor any of our service providers assumes responsibility for the operation, security, functionality or availability of any mobile phone/Wireless Device or mobile network which you utilize to access MCB Mobile.
  7. We do not warrant that the MCB Mobile will be error-free or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality. We expressly disclaim all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  8. You agree to pay for MCB Mobile in accordance with our fee schedule, as amended by us from time to time. You authorize us to automatically charge your account for all such fees incurred in connection with MCB Mobile we may add to or enhance the features from time to time. By using such added or enhanced features, you agree to pay for them in accordance with the fee schedule.
  9. You agree to exercise caution when utilizing the Services on your Mobile Phone and to use good judgment and discretion when obtaining or transmitting information.
  10. The Bank may at any time vary these terms and conditions by posting the same on the Bank’s Internet website and you hereby give your prior approval to such variations and waive any right of contestation in respect thereof and fully agree to be bound by the same.
  11. You likewise agree to be bound by any and all laws, rules, regulations and official issuances applicable to MCB Mobile, now existing or which may hereinafter be enacted, issued or enforced, as well as such other terms and conditions governing the use of other facilities, benefits or services which we may from time to time make available to you in connection with MCB Mobile.